Privacy

A round is a spoken conversation with a fictional persona. While it runs we store, against your account or an anonymous guest identifier:

• the text transcript of the conversation, turn by turn — yours and the persona's;
• the objectives verified, each with the exact sentence of yours that earned it;
• the resulting scores, verdict and progression.

We do not keep the audio. Your voice is streamed to the speech provider to be transcribed and answered in real time, and is not stored by us at any point.

The transcript is the evidence behind your score. Without it we could not tell you which sentence verified an objective, could not let you contest a verdict, and could not show you what to improve. It is also what makes a round replayable for debugging when something scores wrongly.

• OpenAI — real-time voice, transcription, and the models that judge and score a round. Conversation content is sent to them to produce the persona's replies and your evaluation.
• Clerk — accounts and sign-in.
• Stripe — payments. We never see or store your card details.
• Neon — the database holding everything described above.
• PostHog — product analytics (which screens are used, whether a round completed). Transcripts are not sent to it.

Rounds are kept while your account exists, because your progression is computed from them. Deleting your account deletes them.

From your profile you can export everything we hold about you as a JSON file — including every transcript and every judge decision — or delete your account, which removes all of it. Deletion is immediate and cannot be undone.

You can play one Guided trial round without an account. It is stored with an anonymous identifier held in a cookie, with no name or email attached, so the round can be scored and shown back to you.

For any question about your data, or to exercise a right this page does not cover, contact us at privacy@pitcharena.io.